Professional Services Automation White Papers

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Integrating Cloud Backups Into Your MSP Management Platforms
sponsored by Intronis
WHITE PAPER: In this white paper, you will learn how to integrate offsite backup services into existing remote monitoring management (RMM) and professional services automation (PSA) platforms.
Posted: 22 Jul 2013 | Published: 22 Jul 2013

Intronis

Business Analytics and Optimization for the Intelligent Enterprise
sponsored by IBM
WHITE PAPER: It’s easy to understand why business leaders regard their experience and intuition as inadequate tools for optimizing their enterprises.
Posted: 14 Dec 2010 | Published: 14 Dec 2010

IBM

Create a Referral Program to Grow Your IT Business
sponsored by ConnectWise
WHITE PAPER: The primary mode of growth for most technology provider businesses is by good, old word of mouth.  Yet, many businesses have not established an official referral program to capture as many referrals as possible.  Check out this guide to find the proven best strategies for creating the perfect referral program for your business.
Posted: 16 Jul 2013 | Published: 16 Jul 2013

ConnectWise

Five Critical Steps to Achieving an Effective Application Security Program
sponsored by IBM
WHITE PAPER: Discover steps you can incorporate into every phase of the development process to improve your application security, and get an overview of application threats and the types of risks to prioritize and remediate.
Posted: 08 Oct 2014 | Published: 31 Dec 2013

IBM

Components: Increasing Speed and Risk
sponsored by Veracode, Inc.
WHITE PAPER: Most developers write their own code, but also integrate third-party components into their application to save time and effort. This paper explains some strategies that will help to secure applications from vulnerable open source components.
Posted: 02 Feb 2018 | Published: 02 Feb 2018

Veracode, Inc.

Fidelity Information Services and IBM Storwize V7000 with IBM System Storage Easy Tier
sponsored by IBM
WHITE PAPER: This paper describes the benchmark results of a leading server/storage configuration. Obtain detailed information on the unique configuration that was tested as well as the specific architectural components.
Posted: 14 Nov 2013 | Published: 31 Mar 2012

IBM

Champions of Software as a Service: How SaaS is Fueling Powerful Competitive Advantage
sponsored by IBM
WHITE PAPER: This report dives deep into a study on SaaS and how it is helping companies gain competitive advantage as opposed to simply reducing costs.
Posted: 28 Apr 2014 | Published: 31 Jan 2014

IBM

Information-Driven Apps: The Evolution of the Dashboard
sponsored by MicroStrategy
WHITE PAPER: The following white paper explores a dashboard engine that allows organizations to create exception information-driven applications in a code-free, replicable, and maintainable manner. Read on to learn more.
Posted: 17 Jun 2014 | Published: 17 Jun 2014

MicroStrategy

Protect Your Web Applications from the OWASP Top 10
sponsored by IBM
WHITE PAPER: Applications, mobile devices, cloud computing, and web APIs unlock tremendous business opportunities—however, they also open your systems up to a broader set of unknown users. In this resource, you'll learn the basics of securing your web applications from the OWASP Top 10.
Posted: 22 Jun 2015 | Published: 31 Aug 2012

IBM

The Information Paradigm Shift: Redefine Your Competitive Advantage
sponsored by Hewlett Packard Enterprise
WHITE PAPER: Explore research done by Gartner to find out how in-memory computing will impact ERP during the next 5 years, so businesses can plan accordingly.
Posted: 03 Jul 2014 | Published: 03 Jul 2014

Hewlett Packard Enterprise