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By reading this short white paper you will gain the knowledge you need to implement a successful customer service system. You will learn best practices for enhancing your customers experience and why cross pollinating your organization can be very helpful.
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Access this resource for insight into creating an effective communications infrastructure today, facing challenges such as maintaining service quality, managing data security, and protecting employee privacy.
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The multi-service, mission-critical, business-enabling campus LAN needs consistent features and service reliability from edge to core. Talk to Brocade and find out how to deploy an extraordinary network for the entire enterprise-converged campus to consolidated data center.
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Telephony design requires a solid understanding of the drivers for Voice over IP, corporate policies for infrastructure design, and telephone components.
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A successful UC rollout should test voice performance -- and video, if applicable -- before and after deployment. In this expert e-guide, Irwin Lazar of Nemertes Research, explains how organizations can minimize operational costs and maximize user satisfaction with proactive unified communications management and testing before and after deployment.
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Explore this datasheet to learn about a scalable server package that can save your enterprise money without sacrificing speed or availability.
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In this white paper, learn how 4net Technology is helping to address the shortcomings of drones with a Mobile Drone Kit that utilizes Avaya Equinox, a powerful gateway for calling messaging, conferencing and collaboration.
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This informative guide explores a 5 step plan for smooth, effective implementation of your newly acquired unified communications platform.
