Prepaid Telecommunications Services White Papers

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Implementing Best Practices: The Dell Management Console and ITIL sponsored by Dell and Symantec WHITE PAPER: The Dell™ Management Console Powered by Altiris™ from Symantec™ provides a comprehensive management platform based on standardized IT Infrastructure Library (ITIL) processes—facilitating the adoption of industry best practices and helping streamline and simplify IT management in enterprise data centers. Posted: 15 Oct 2009 \| Published: 01 Mar 2009 TOPICS: Data Centers \| IT Asset Management \| IT Best Practices \| IT Governance \| IT Management \| IT Managers \| IT Service Management \| IT Services \| IT Systems \| IT Workforce \| ITIL

IBM Tivoli Service Request Manager White Paper sponsored by IBM WHITE PAPER: This IBM white paper will show you how you can help your organization manage incidents and problems, restore critical services, and minimize service desk calls in this white paper. Posted: 22 Oct 2010 \| Published: 15 Jan 2010 TOPICS: IT Management \| IT Management Services \| IT Service Centers \| IT Service Management \| IT Services \| IT Systems

Cloud Intelligent Network: Connect the World of Many Clouds sponsored by Cisco Systems, Inc. WHITE PAPER: Uncover how an intelligent network is the key to creating a successful cloud environment for your users. Posted: 07 Mar 2012 \| Published: 30 Dec 2011 TOPICS: Cloud Computing \| Cloud Management \| Collaboration \| Data Center Networking \| Data Centers \| Hybrid clouds \| Infrastructure as a Service (IaaS) \| IT Services \| MPLS \| Network Architectures \| Network Design \| Network Infrastructure \| Network Management \| Network Monitoring \| Network Performance \| Networking \| Networking Hardware \| Private Cloud \| Private cloud computing \| Public Cloud \| Public cloud computing \| Virtual Desktop Infrastructure

IT Service Management: Lay the foundation for reliable IT operations and support sponsored by BMC-Accenture WHITE PAPER: As companies strive to improve performance, they typically encounter several challenges along the way. This white paper describes a few of these obstacles and explains why a service-oriented, lifecycle-based approach to management is essential. Posted: 19 Aug 2011 \| Published: 19 Aug 2011 TOPICS: IT Infrastructure \| IT Management \| IT Management Services \| IT Service Management \| IT Services \| ITIL \| SOA

IT as a service provider: Accelerating business results sponsored by Dell Software WHITE PAPER: In this resource, learn how you can increase collaboration between business and IT, with a multi-cloud management technology. Read on to discover how it enables IT to take and maintain control over cloud operations, while seamlessly meeting all the needs of business users. Posted: 31 Oct 2013 \| Published: 23 Oct 2013 TOPICS: Cloud Computing \| Cloud Management \| IT Management \| IT Management Services \| IT Service Management \| IT Services

Five Best Practices for Unified Communications sponsored by AT&T Corp WHITE PAPER: Enterprises can realize value from their UC programs by following some basic practices, such as allowing for sufficient up-front planning, finding the right champion, and establishing cross-functional teams to manage program implementation. This article provides basic guidelines for implementing a successful UC program. Read on to learn more. Posted: 28 Oct 2009 \| Published: 28 Oct 2009 TOPICS: Digital Telephony \| Telecom Spending \| Telecommunications Services \| Unified Messaging \| Unified Messaging Systems \| VoIP

Emerging Markets Are Upbeat on Cloud sponsored by Cisco Systems, Inc. WHITE PAPER: This whitepaper details the results of an extensive study that was conducted to find out the impact of new trends on IT consumption. Posted: 17 Dec 2013 \| Published: 07 Oct 2013 TOPICS: Data Center Design \| Data Center Management \| Data Centers \| IT Management \| IT Service Management \| IT Services

Serena Service Manager sponsored by SERENA Software, Inc. WHITE PAPER: This white paper gives an overview of the IT service management (ITSM) market and provides criteria for for successful vendor assessment and product implementation. Posted: 10 Aug 2011 \| Published: 31 Jul 2011 TOPICS: Business Process Management \| IT Governance \| IT Management \| IT Management Services \| IT Service Management \| IT Services \| ITIL

The State of IT Systems Management sponsored by Kaseya WHITE PAPER: This white paper is the culmination of the survey results, painting a complete and accurate picture of the most common IT issues affecting IT professionals and Kaseya’s solution to solving these problems. Posted: 13 Aug 2010 \| Published: 13 Aug 2010 TOPICS: Help Desks \| IT Infrastructure \| IT Services \| IT Systems \| ITIL \| Regulations \| Systems Management

Why You Need an Infrastructure Provider - The Top 10 Things to Look For When Choosing One sponsored by Verio WHITE PAPER: Read this whitepaper to learn the benefits of outsourcing to infrastructure providers in today's competitive environment that can deliver solutions that meet the new demands of IT departments. Here are 10 things to look for when seeking out that provider. Posted: 29 Jan 2010 \| Published: 29 Jan 2010 TOPICS: Application Outsourcing \| Applications Management Services \| Business Continuity Planning \| Infrastructure Management \| Infrastructure Services \| IT Outsourcing Services \| IT Services \| IT Spending \| VARs