Management Services White Papers

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Management Services White Papers (View All Report Types)

Survey Shows that SaaS Can Save You Money sponsored by GFI Software WHITE PAPER: This article discusses the results found during a survey on RMM Software, this is the software IT Company’s/MSP’s use to run their technical operations. A large percentage of RMM software users are saying they generally believe RMM software is over-produced (over-engineered) and they either never or very slowly get round to using it. Posted: 22 Dec 2010 \| Published: 22 Dec 2010 TOPICS: IT Infrastructure \| IT Management \| IT Management Services \| Management Service Providers \| Network Infrastructure \| Network Management \| SaaS business intelligence \| Software as a Service

HP Device Manager 4.5 User Guide sponsored by Hewlett Packard Enterprise WHITE PAPER: this comprehensive white paper gives insight into an innovative server-based application that provides powerful centralized administration capabilities for thin client devices running HP software Posted: 19 Jul 2013 \| Published: 30 Nov 2012 TOPICS: Device Control Software \| Hardware \| Management Service Providers \| Security Management \| Software \| Systems Management \| Thin Client Hardware \| Thin Client Software

How to Choose a Managed Network Services Provider sponsored by MegaPath Inc. WHITE PAPER: Managing your network is no easy task, hence the reason managed service providers (MSPs) exist. In this resource, explore the advantages of outsourcing to an MSP and best practices for finding the right MSP for your organization. Posted: 23 May 2012 \| Published: 22 May 2012 TOPICS: Management Service Providers \| Network Best Practices \| Network Management \| Network Management Services \| Network Monitoring \| Network Security \| Network Traffic Analysis \| Network Traffic Management \| Networking \| Outsourcing \| Remote Access Security \| Remote Network Management \| Remote Offices \| Remote Users \| SLA \| SLA Management Services \| WAN

Deployment Flexibility sponsored by Aspect WHITE PAPER: In this white paper, explore two alternatives to traditional infrastructures: cloud deployments and managed services. Discover how managed services allow you to keep your contact center infrastructure on-premise without the burden of managing it, and how cloud deployments offer a scalable host solution with unparalleled flexibility. Posted: 28 Feb 2014 \| Published: 31 Oct 2013 TOPICS: Call Center Management \| Call Center Services \| Cloud Computing \| Contact Center Management \| Contact Center Services \| Contact Center Workforce Management \| CRM \| Management Service Providers \| Software as a Service

Taking the Next Step: How to Achieve Breakthrough Success in the IT Managed Services Business sponsored by Kaseya WHITE PAPER: The drive to build a company from the ground up and offer a competitive product or service that fulfills a need is a powerful pull. Owners of IT service provider businesses are no different. Check out this white paper to learn more. Posted: 12 Apr 2011 \| Published: 12 Apr 2011 TOPICS: Business Process Management \| IT Infrastructure \| Managed Security Services \| Managed Security Services Providers \| Management Service Providers \| Network Management Services \| Network Security \| Systems Management

Managed Services or Break fix? One Size Doesn’t Fit All sponsored by GFI Software WHITE PAPER: This paper examines the benefits of Managed Services using the GFI Building Blocks program. Posted: 22 Dec 2010 \| Published: 22 Dec 2010 TOPICS: IT Infrastructure \| IT Management \| IT Management Services \| IT Service Management \| Management Service Providers \| Network Infrastructure \| Network Management \| Network Management Services

Advanced Case Management for Smarter Government sponsored by IBM WHITE PAPER: Case management is an area in which many government agencies can benefit by using new tools and approaches. By reading this White Paper, learn how to unify information, processes and people to provide better, faster services and programs. Posted: 20 Aug 2010 \| Published: 20 Aug 2010 TOPICS: Business Process Management \| Business Processes \| Collaboration \| Customer Satisfaction \| Customer Service \| Governments \| Management Service Providers \| Risk Management

Build Your Cloud, Build Your Profit sponsored by Citrix Systems, Inc. WHITE PAPER: Download the whitepaper, Build Your Cloud, Build Your Profit, to learn how service providers can deliver profitable, differentiated cloud services using a proven cloud platform. Posted: 16 Aug 2012 \| Published: 31 Jul 2012 TOPICS: Cloud Archive \| Cloud Computing \| Cloud CRM \| Cloud Disaster Recovery \| Cloud Management \| Cloud Security \| Cloud Storage \| CRM \| Hybrid clouds \| Infrastructure as a Service (IaaS) \| Management Service Providers \| Private Cloud \| Private cloud computing \| Public Cloud \| Public cloud computing

Integrating Cloud Backups Into Your MSP Management Platforms sponsored by Intronis WHITE PAPER: In this white paper, you will learn how to integrate offsite backup services into existing remote monitoring management (RMM) and professional services automation (PSA) platforms. Posted: 22 Jul 2013 \| Published: 22 Jul 2013 TOPICS: Backups \| Cloud Backup \| Data Recovery \| Disaster Recovery \| Management Service Providers \| Professional Services Automation Software \| Risk Management

Mobile Internet 3.0: How Operators Can Become Service Innovators and Drive Profitability sponsored by Juniper Networks, Inc. WHITE PAPER: Mobile operators today have the distinct ability to become service innovators and drive profitability with the advent of Mobile Internet 3.0. Learn how you can expand your data revenue base in this resource. Posted: 01 May 2012 \| Published: 23 Apr 2012 TOPICS: Cloud Computing \| Cloud Management \| Data Management \| Internet \| Internet Access \| Internet Services \| Management Service Providers \| Mobile Device Management \| Mobile Device Management Software \| Mobile Middleware \| Mobile Workers \| VARs