ITAM White Papers

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Adopting ITSM Technology to Support ITIL Initiatives
sponsored by ServiceNow
WHITE PAPER: Discover how Yale University used new ITSM technology and ITIL best practices to deliver world-class IT services.
Posted: 19 May 2014 | Published: 07 May 2013

ServiceNow

Implementing Best Practices: The Dell Management Console and ITIL
sponsored by Dell and Symantec
WHITE PAPER: The Dell™ Management Console Powered by Altiris™ from Symantec™ provides a comprehensive management platform based on standardized IT Infrastructure Library (ITIL) processes—facilitating the adoption of industry best practices and helping streamline and simplify IT management in enterprise data centers.
Posted: 15 Oct 2009 | Published: 01 Mar 2009

Dell and Symantec

Desktop Virtualization with Dell and Citrix: Solving the Desktop Lifecycle Management Challenge
sponsored by DellEMC and Intel®
WHITE PAPER: This white paper provides analysis and advice on how Dell Virtual Remote Desktop (VRD), a server-hosted desktop virtualization, can deliver substantial benefits, simplifying lifecycle management, and driving ongoing cost and productivity benefits.
Posted: 15 Feb 2010 | Published: 01 Jul 2009

DellEMC and Intel®

Your Guide to Improving IT Service Visibility
sponsored by Pangea Systems
WHITE PAPER: This whitepaper details the importance of IT service visibility for providing the performance your users demand and justifying the value of your services.
Posted: 25 Jun 2014 | Published: 20 Mar 2014

Pangea Systems

ING transforms its business with HP Converged Cloud
sponsored by HP & Intel®
WHITE PAPER: Work with consultants and technologists to find the best fully functional cloud environment that put you in the best position to meet your business goals. Check out hot tips from this White Paper for adopting a converged cloud solution for your business.
Posted: 12 Jul 2012 | Published: 12 Jul 2012

HP & Intel®

Guide: Enterprise Security Reporter for SharePoint
sponsored by ScriptLogic Corporation
WHITE PAPER: With more and more sensitive data moving from file servers to SharePoint sites, it's important to keep a close eye on what users can access documents, what users have permissions to change the SharePoint sites, and what documents are getting modified.
Posted: 27 Aug 2009 | Published: 01 Dec 2008

ScriptLogic Corporation

Learning to Compete: IT's Next Transformation
sponsored by EMC
WHITE PAPER: This white paper demonstrates how IT leaders can compete for the business of their stakeholders. Read now to learn how to look, act and deliver IT services in the same manner as the providers competing for your internal customers.
Posted: 26 Jul 2013 | Published: 13 Mar 2013

EMC

The New CIO: Change Partner and Business Leader
sponsored by The IBM CIO Interaction Channel
WHITE PAPER: In this study, find out what 765 global CEOs and 170 CIOs have to say about the importance of closing this "business-technology integration gap."
Posted: 16 Aug 2007 | Published: 01 May 2007

The IBM CIO Interaction Channel

Dell Client Migration and Deployment Services
sponsored by Dell, Inc. and Intel®
WHITE PAPER: While PC prices continue to fall, the total cost of using PCs remains high, when the cost of the deployment activities themselves is considered. To help companies optimize their PC deployment process, Dell has developed a series of offerings that can be used to simplify the deployment process and reduce the time needed to deploy PCs.
Posted: 25 Nov 2009 | Published: 01 Oct 2009

Dell, Inc. and Intel®

Rethinking People Costs in Enterprise IT
sponsored by Rackspace Technology
WHITE PAPER: This white paper explores how to assess your IT people spend and position IT as a central driver of business growth.
Posted: 15 Oct 2014 | Published: 12 Aug 2014

Rackspace Technology