Digital Telephone Services White Papers

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Five Best Practices for Unified Communications
sponsored by AT&T Corp
WHITE PAPER: Enterprises can realize value from their UC programs by following some basic practices, such as allowing for sufficient up-front planning, finding the right champion, and establishing cross-functional teams to manage program implementation. This article provides basic guidelines for implementing a successful UC program. Read on to learn more.
Posted: 28 Oct 2009 | Published: 28 Oct 2009

AT&T Corp

Addressable Advertising Opportunities for Network Operators
sponsored by Motorola Solutions
WHITE PAPER: This paper provides an overview of advanced advertising opportunities and outlines Motorola's commitment to targeted video advertising.
Posted: 05 Jan 2009 | Published: 23 Dec 2008

Motorola Solutions

How to Get the Cisco Tech Support You Need, Online
sponsored by Cisco Systems, Inc.
WHITE PAPER: IT and telecom staff in small businesses (up to 250 employees) meet up at what Google Analytics reports is one of the most popular support sites of its size—the Cisco Small Business Support Community. Whenever you need technical support, or want to learn more about your technology, connect with the community and get support. Read on to learn more.
Posted: 20 Jan 2011 | Published: 20 Jan 2011

Cisco Systems, Inc.

More Scale at Lower Cost with Scalable Video Coding
sponsored by Polycom, Inc.
WHITE PAPER: The demand for personal video for organizational communication is growing rapidly. By 2015, over 200 million workers globally will run corporate-supplied video conferencing from their desktops.
Posted: 18 Oct 2011 | Published: 18 Oct 2011

Polycom, Inc.

UC&C Technology Adoption Leads to Increased Business Value
sponsored by Cisco
WHITE PAPER: This Technology Adoption Profile synthesizes the latest research on the adoption of modern unified communications and collaboration technologies and the value that it provides to companies.
Posted: 02 Apr 2014 | Published: 31 Jul 2013

Cisco

Unified Communications and Team Collaboration: The Enlighten Response to Shadow IT
sponsored by Mitel Networks Limited
WHITE PAPER: Learn how to build a better unified communications and team collaboration (UCC) experience to overcome shadow IT.
Posted: 20 Mar 2018 | Published: 20 Mar 2018

Mitel Networks Limited

Unified Communications Buyer’s Guide
sponsored by ShoreTel - OLD
WHITE PAPER: This Unified Communications Buyer's Guide explores how UC can benefit your organization, how to know if your company is ready for UC, questions you should ask any potential UC vendor, and much more!
Posted: 01 Aug 2012 | Published: 30 Dec 2011

ShoreTel - OLD

Evaluating the Total Costs of a Unified Communications Solution
sponsored by Cisco
WHITE PAPER: Discover the top recommendations for selecting a UC solution that fits the needs of your business. Learn how to weigh the most important factors and assess the TCO of your UC solution.
Posted: 17 Jul 2013 | Published: 17 Jul 2013

Cisco

Business Case for Integrated Unified Communications and Contact Center Solution
sponsored by ShoreTel - OLD
WHITE PAPER: In this whitepaper, discover how using unified communications (UC) in your contact center can help you increase effective communications between employees and clients, which will improve your customer satisfaction, retention, and loyalty rates.
Posted: 08 Jun 2012 | Published: 30 Jun 2010

ShoreTel - OLD

Beyond the Boardroom: Innovative Uses of TelePresence
sponsored by Cisco
WHITE PAPER: Access this brief resource to uncover a list of use cases for telepresence beyond the traditional boardroom setting.
Posted: 23 Jan 2014 | Published: 31 Dec 2012

Cisco