ITSM Reports

Emerging Trends and New Developments in Software-Defined Networks
sponsored by TechTarget ComputerWeekly.com
EGUIDE: In this e-guide, Computer Weekly sits down with with senior IT managers from a number of multi-national companies to discuss the latest trends and newest developments in the world of software-defined networks.
Posted: 08 Feb 2021 | Published: 23 Oct 2017

TechTarget ComputerWeekly.com

A Proactive Approach To Field Service 5 Priorities For Implementing Strong Service Foundations
sponsored by ServiceNow
EBOOK: This report explores transitioning from reactive to proactive field service model, highlighting 5 priorities. Read on to understand them and to see how ServiceNow enhances operations by connecting teams, streamlining tasks, and empowering customers with its platform and Field Service Management app.
Posted: 22 Feb 2024 | Published: 22 Feb 2024

ServiceNow

Inside Nordic startup hubs
sponsored by TechTarget ComputerWeekly.com
EGUIDE: In this e-guide, discover how the Nordic tech startup scene could rival the US's Silicon Valley. We also take a close look at some of the hubs on offer, with features on Google's investment in Finland, Sweden's hubs in Stockholm and Malmo, as well as Denmark's capital Copenhagen. And don't forget Norway, who's on a mission to rival its neighbours.
Posted: 08 Feb 2021 | Published: 22 Aug 2019

TechTarget ComputerWeekly.com

ITOps & service management: The state of play in APAC
sponsored by TechTarget ComputerWeekly.com
EGUIDE: In this e-guide on ITSM in APAC, find out how to keep IT operations running to empower a remote workforce, the advantages of cloud-based service management tools and how one Australian company is managing IT incidents amid a shorter development lifecycle.
Posted: 08 Feb 2021 | Published: 22 Jul 2020

TechTarget ComputerWeekly.com

CIO Trends #5: Benelux
sponsored by TechTarget ComputerWeekly.com
EGUIDE: After 17 years Dutch university TU Delft realized its learning management system, was no longer up to scratch it decided in the light of trends such as digital examination. Read about the project to replace one of its core legacy systems here.
Posted: 08 Feb 2021 | Published: 10 Jul 2017

TechTarget ComputerWeekly.com

Computer Weekly Buyer's Guide
sponsored by TechTarget ComputerWeekly.com
EZINE: In this 13-page buyer's guide, Computer Weekly looks at the effects on the IT department of technology commoditisation, open source and software as a service, the trend of insourcing IT, and the concept of service integration and management for outsourced services.
Posted: 08 Feb 2021 | Published: 05 Apr 2016

TechTarget ComputerWeekly.com

Nordics IT Priorities 2017
sponsored by TechTarget ComputerWeekly.com
EGUIDE: This year's Computer Weekly and TechTarget IT Priorities survey has revealed the importance of the cloud for Nordic organisations. Over half of them are increasing their spending on cloud based services this year, according to the survey findings.
Posted: 08 Feb 2021 | Published: 07 Feb 2017

TechTarget ComputerWeekly.com

AIOps in the Real World
sponsored by ServiceNow
ESSENTIAL GUIDE: Since the introduction of AIOps platforms, IT professionals have been drooling over their promised capabilities, especially when it comes to root cause analysis. Thanks to early adopters, we can find out how these platforms work firsthand. Jump inside this E-Guide to learn more.
Posted: 29 Apr 2019 | Published: 26 Apr 2019

ServiceNow

Keeping Track of Your Software Contracts
sponsored by Miro Consulting, Inc.
EGUIDE: In the following e-guide, learn key business practices that will ensure your company is properly sorting through software licensing complexities. Read on to uncover exclusive insights on how to choose the correct software provider while also managing software costs.
Posted: 08 Jul 2016 | Published: 05 Jul 2016

Miro Consulting, Inc.

Artificial intelligence in ITSM: Finding the right tools for you
sponsored by TechTarget ComputerWeekly.com
EGUIDE: AI functionality is poised to be a game-changer in the ITSM world. But before exploring the possibilities for AI in ITSM, it's important to first understand what AI is - and what it is not.
Posted: 13 Feb 2020 | Published: 13 Feb 2020

TechTarget ComputerWeekly.com