BPO Reports

A Computer Weekly buyer's guide to Automating business processes
sponsored by TechTarget ComputerWeekly.com
EGUIDE: Automating business processes can save time and money. In this 15-page buyer's guide, Computer Weekly looks at how BPA can expand into new areas, the opportunities artificial intelligence has to offer and why it's so important to assess what's working optimally.
Posted: 08 Feb 2021 | Published: 07 Dec 2020

TechTarget ComputerWeekly.com

Shift from data to insight: A new approach to business intelligence and analytics
sponsored by Hewlett Packard Enterprise
WHITE PAPER: To fully realize the value of all the data available, companies need to take a more scientific, collaborative approach to business intelligence (BI). In this helpful resource, learn about a relationship-based approach to BI and analytics that realigns key responsibilities to better match the needs of your enterprise.
Posted: 28 Jun 2013 | Published: 31 Jul 2012

Hewlett Packard Enterprise

9 Steps to Building a Business Case for B2B Integration
sponsored by IBM
WHITE PAPER: Putting together a business case does not rank high on most IT executives’ list of favorite activities. But the ability to put together a compelling case is now more than ever a core competency. This paper explains how you can significantly increase your chances of approval if you follow the nine steps provided within.
Posted: 24 Feb 2011 | Published: 24 Feb 2011

IBM

IT Services: A Management model for CIOs
sponsored by CenterBeam
EGUIDE: This expert e-guide explains how IT services and managed service providers (MSPs) deliver strategic value to the organizations that use them, and offers tips for choosing the right MSP. Also inside, learn why savvy CIOs are flocking to cloud computing.
Posted: 26 Jun 2013 | Published: 26 Jun 2013

CenterBeam

BPM Quarterly eZine: BPM in the cloud: Reaping rewards, avoiding pitfalls
sponsored by IBM
EZINE: Experts say that a growing number of organizations use cloud computing to support their business process management (BPM) initiatives—and with good reason, considering the potential benefits. But the cloud comes with challenges that smart companies can address using the expert advice in this issue of ebizQ.com's BPM Quarterly.
Posted: 08 Dec 2011 | Published: 08 Dec 2011

IBM

CW Special Report on TCS
sponsored by TechTarget ComputerWeekly.com
ESSENTIAL GUIDE: This 5 page special report from Computer Weekly gives you the facts on TCS, its strategy, products and services and financial performance.
Posted: 23 Nov 2012 | Published: 23 Nov 2012

TechTarget ComputerWeekly.com

Growing Market Share in a Highly Competitive Financial Services Industry
sponsored by Keynote Systems
WHITE PAPER: Financial services organizations strive to retain existing customers and attract new ones, many are introducing new, enhanced services over the Web. Ensure you are providing the best possible experience by focusing your SLM processes on the end user.
Posted: 23 Jan 2005 | Published: 01 Jan 2004

Keynote Systems

CIO Perspective: To be great at IT, you must be great at BPM
sponsored by IBM
WHITE PAPER: Sound business process management (BPM) lies at the heart of IT's ability to respond to the constant mandate to deliver "more for less." Access this resource for a Q&A on BPM with Toby Redshaw, the Group CIO leading a successful BPM program at Aviva plc, the world’s fifth largest insurance group.
Posted: 06 Mar 2012 | Published: 01 Jun 2010

IBM

HCL Insurance BPO Services Transforms Its Mainframe Environment to Reduce Costs by 75% and Improve Service Performance
sponsored by Micro Focus, Ltd
CASE STUDY: Following a Business Process Outsourcing agreement for the administration of Life and Pension products, HCL Insurance BPO Services, undertook a full analysis of the inherited infrastructure. A risk was identified with the third party mainframe used to host its CAPSIL insurance application.
Posted: 27 Oct 2009 | Published: 27 Oct 2009

Micro Focus, Ltd

Mitigating the Risks of Outsourcing
sponsored by Hewlett Packard Enterprise
WHITE PAPER: When opting for an outsourcing program, CIOs should check the reliability, financial stability and reputation of service providers, advices Shailesh Joshi, head of corporate IT at Godrej Industries. Get further outsourcing insights in this resource.
Posted: 06 Nov 2013 | Published: 06 Nov 2013

Hewlett Packard Enterprise