EBOOK:
You’ve heard the buzz about Web 2.0 and social CRM, but where to start? In this eBook, find out more about Web 2.0 and social media in the context of CRM. Learn more about using Web 2.0 to build customer loyalty and get expert insight into the role that social CRM may play in the future.
WHITE PAPER:
We are now exiting a historical moment of under managed and only occasionally acted-upon information to an environment requiring much more active, much more intense, much more aggressive information management. You as an executive will be held much more accountable for your data management behaviors. Read this white paper to learn more.
WHITE PAPER:
This White Paper is a practical guide to how to properly deal with Enterprise 2.0 applications (and what they are to begin with), from getting visibility to how to create and enforce policies that allow for safe enablement.
WHITE PAPER:
The consumer Web has shown us the power of the internet as a social, collaborative platform, particularly when compared to existing rigid corporate environments. Wikis, blogs, Really Simple Syndication (RSS) feeds, social networks, tagging, and mashups are flexible, user-driven tools that have the potential to bring many benefits to the enterprise.
EZINE:
In this week's Computer Weekly, we visit a Tokyo project where artificial intelligence is helping to improve road safety by detecting potential subsidence. As bug bounty programmes become popular, we look at what's involved and the pitfalls to beware. And we discuss digital development in healthcare with NHS England. Read the issue now.
EGUIDE:
Adopting a microservices approach to application development is increasingly considered an essential part of any bid to modernise the legacy IT setup an organisation relies on.
RESOURCE:
This PDF download contains source documents showing how the UK approved export licences to Gamma International UK to supply sophisticated mobile phone surveillance equipment, known as IMSI catchers, to the Republic of Macedonia.
EZINE:
The battle for the right IT staff to transform businesses is changing and recruiters and job-seekers need to be clued up. In this issue, a Belgium-based recruiter gives the lowdown on tech job-seeking. Also read why Dutch beer brewer Heineken has replaced more than 60 different HR systems with SAP SuccessFactors as its central HR system.
EZINE:
An app aimed at helping dementia patients and their families has been developed by the Alzheimer Society in the Netherlands and has been welcomed with enthusiasm.
EGUIDE:
In this e-guide: Software for marketing, from content marketing through customer experience management to marketing automation, and the rest, has not been as central to the vision of CIOs as ERP and the full panoply of IT infrastructure: storage, security, networking, data centres, and all of the above delivered by way of the cloud.
