IT Management Services Research
-
CW Special report on Symantec
Sponsored by: ComputerWeekly.comThis in-depth profile from Computer Weekly, updated for 2013, gives you the key facts on Symantec's products, financial performance and strategy.
-
Insight Public Sector And Education
Sponsored by: Insight Public Sector and SymantecRead this exclusive resource to uncover a leading IT service provider that can help your educational institution meet the changing demands of your unique IT environment.
-
Launch-pad demo: IBM SmartCloud Monitoring
Sponsored by: IBMThis interactive resource examines an advanced cloud monitoring tool designed to help you gain visibility into your cloud infrastructure through innovative health dashboards and analytics. Explore the features and benefits, hear what the experts are saying and view a brief product demo of this platform in action.
-
SmartCloud Control Desk: IBM Consolidates and Advances Its IT Service Management Offerings
Sponsored by: IBMThis EMA analyst report explores the latest service management tools and technologies and examines the influence of the cloud, convergence and consumerization on the ITSM market.
-
Building a Business Case for Service Management & Automation
Sponsored by: ServiceNowWatch this informative resource to discover the importance of service management and automation for IT department efficiency.
-
Be a multi-sourced IT services broker
Sponsored by: Hewlett-Packard CompanyThe short-term gains of ad hoc cloud adoption can quickly lead to long-term service integration and management pains without a well-developed cloud deployment plan. Review this essential resource to help guide you when designing your cloud service strategy.
-
Hitting Your Targets with Service Catalog
Sponsored by: ServiceNowAccess this webcast to learn how you can deploy an IT service catalog to communicate negotiated service offerings and service level agreements to users easily and efficiently.
-
6 Criteria for Small Business Data Protection: Datto Redefines BDR for Small Business
Sponsored by: Datto, Inc.This white paper reviews both the unique pain points faced by small businesses in regards to data protection, as well as the solution provided by Datto ALTO, the first backup and disaster recovery (BDR) solution designed specifically for small business with the power of an enterprise BDR. And at a small business price point.
-
The Business Value of the HP Proactive Insight Experience
Sponsored by: HP IndiaCheck out this resource that presents next-generation technologies that can help you to optimize IT operations in complex environments.
-
Transformation of IT Operations: Realizing IT as a Service through Comprehensive Cloud Services
Sponsored by: Tier 3Forward-thinking IT departments are working together with cloud providers to integrate PaaS and IaaS models for a next-gen IT as a Service strategy. Realize the advantages of this unified cloud approach and learn about an advanced platform for deploying ITaaS environments.
-
CW Special Report on HP
Sponsored by: ComputerWeekly.comThis 12 page special report from Computer Weekly gives you the facts on HP, its strategy, products and services and financial performance.
-
ITSM classroom: How to run IT as a business
Sponsored by: SearchCIO.comIn this classroom, ITSM experts delve into topics that are top of mind for CIOs including how to run IT services as a business, apply lean principles to ITSM and shape the ITSM strategy around a product-centric view.
-
An introduction to IT Management as a Service (ITMaaS)
Sponsored by: CA NimsoftThis white paper offers a simple, unified, IT Management as a Service (ITMaaS) solution from CA Nimsoft that could help your business tackle traditional and unprecedented IT challenges. Click to learn more about the benefits of choosing an ITMaaS solution and the tools you can acquire from this approach.
-
Thriving in the Competitive Vortex
Sponsored by: CA NimsoftAccess this white paper that explores today's changing business dynamics and their impact on enterprise IT. Learn more about cloud-based strategies for meeting these latest business requirements and review a case study for deploying IT Management-as-a-Service.
-
3 Common Pitfalls to SLM—And How to Avoid Them
Sponsored by: CA NimsoftAccess this essential resource to uncover the three major pitfalls in service level management and detailed advice for avoiding these roadblocks when deploying and managing your cloud services.
-
Bursting with HP CloudSystem
Sponsored by: HP & Intel®Managing service delivery across multiple clouds is a challenge. In this white paper, discover how cloud bursting – a feature of HP CloudSystem – can help you easily conquer this challenge from a single point of control. View now to learn more!
-
Cloud Monitoring and Service Management: Maximizing IT services and investments
Sponsored by: CA NimsoftThis white paper defines today's cloud market and reviews a cloud implementation roadmap to help guide you in adoption process. Learn more about advanced approaches for leveraging cloud monitoring and service management through IT management-as-a-Service and its impact on the IT department.
-
Dimensional Research: Selecting the Correct SaaS-based IT Service
Sponsored by: Hewlett-Packard CompanyThis white paper examines the five key factors to consider when transitioning to SaaS-based ITSM including security, integration, implementation and deployment. In addition, gain advice from your peers who have already implemented cloud-based IT service offerings.
-
Be a multi-sourced IT services broker
Sponsored by: Hewlett-Packard CompanyAccess this white paper to learn about an advanced service integration and management (SIAM) model that can help reduce the costs and complexities of global multi-supplier IT environments. Discover key advice for becoming a successful IT service broker.
-
Utility Storage: The Ideal Platform for Virtual and Cloud Computing
Sponsored by: HP & Intel®Organizations expect immediate access to information and services, and as such, corporate IT departments feel pressure to be able to meet these expectations. Access this white paper to find out how organizations can improve their overall storage environment by implementing the cloud.
-
CW Special Report on Oracle
Sponsored by: ComputerWeekly.comThis special report, updated for 2012, gives an independent view of the challenges facing Oracle, its financial performance, the services it offers, its place in the IT market and its future strategy.
-
HP Application Services - Service Area Overview - Connect and grow to create seamless, secure, and context-aware experiences
Sponsored by: Hewlett-Packard LimitedAccess this whitepaper to learn how third-party IT services can drastically ease the pain of modernizing your IT portfolio.
-
Software Education Series Part One: A Guide to Service Catalogues
Sponsored by: CherwellThis white paper offers key insight into how you can create a service catalogue, and even provides an easy-to-use service catalogue template. Read now to learn why a properly implemented service catalogue will not only benefit your business, but your customers as well.
-
Customer Case Study Super Group
Sponsored by: CherwellFrustrated with their current IT service desk, Super Group, a broad-based supply chain management business, was on the lookout for a system that provided ITIL out-of-the-box, could be adopted and modified to meet changing business needs, and was cost effective and efficient. Read this case study to find out where they turned.
-
Evaluating ITIL Help Desk/Service Desk Software Top 10 Considerations
Sponsored by: CherwellThis white paper demystifies some of the common misconceptions surrounding help desk software selection. Inside, you'll find the top ten considerations for evaluating a help desk software solution.
