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Mobile Devices: Changing the Way You'll Service Your Customers

Discover how you can take advantage of the mobile revolution to deliver an improved and expanded service experience for your mobile device wielding users.

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Benefits of Cloud-Based Communications

This presentation transcript explores the options of moving your contact center applications and Unified Communications strategies to the cloud. Uncover the benefits and opportunities of cloud-based solutions and potential pain points, and get help deciding if the cloud is a good option for your organization.

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Windows Server
- Microsoft delivers patch updates for Windows Server 2012, Windows 8
  
  Microsoft delivered two critical and eight important bulletins in May's Patch Tuesday release, fixing issues in Windows Server 2012 and Office apps.
- Windows Azure Active Directory steps out of the shadows
  
  As Windows Azure Active Directory moves into general availability, we look at how it can help admins manage user authentication in the cloud.
- Steps to read XML files with PowerShell
  
  Wondering how to get PowerShell to read XML files? Our expert explains a few methods you could use.
Exchange
- Replacing Forefront TMG: Alternate reverse-proxy options for Exchange
  
  With the discontinuation of Forefront TMG, Exchange admins are left wondering what to do moving forward. The available options may surprise you.
- Configuring federation proxy servers for a hybrid Office 365 deployment
  
  Part of the hybrid Office 365 single sign-on configuration process is correctly setting up federation proxy servers. Here's how.
- Exchange 2013 anti-malware protection: Will you need anything else?
  
  Trusting native Exchange 2013 anti-malware protection to protect your environment is an option, but that doesn't necessarily mean it's the best one.
Enterprise Desktop
- Windows 8 tools build on native Windows 7 utilities with new capabilities
  
  New and updated Windows 8 tools can help admins and users. Windows 8 utilities include functions for backing up and restoring systems.
- Why a Windows security scan is not enough to protect your workstations
  
  A traditional Windows security scan may lure IT into complacency about desktop vulnerabilities, so look at four areas to beef up Windows security.
- Microsoft addresses legacy apps with Windows 8 app compatibility tools
  
  New operating systems are always accompanied by compatibility concerns. Windows 8 app compatibility is no different, or is it?
Cloud computing
- VMware charges into public cloud IaaS fray as Dell exits
  
  Dell will discontinue its OpenStack and VMware vCloud-based public cloud offerings as VMware delivers its vCloud IaaS.
- Cloud migration obstacles remain for heavily regulated industries
  
  Financial, government and healthcare industries must overcome data security breaches and regulatory issues for a successful cloud migration.
- Converging private PaaS, IaaS: The next generation of private cloud
  
  Most IT pros build private clouds using IaaS but forget to consider developers. Convergence with private PaaS could meet needs, but not for all apps.
SQL Server
- Database index design and optimization: Some guidelines
  
  What are the latest tips and tricks for database design and optimization? Check out this tip from Basit Farooq to learn more.
- Adam Machanic talks SQL Saturday
  
  We caught up with Adam Machanic, group leader of the New England SQL Server user group, at SQL Saturday Boston. Find out what he shared with us.
- SQL Server meets database application security
  
  Make sure your SQL Server is secure by studying these general guidelines for secure database applications from SQL Server expert Roman Rehak.
IT Channel
- Education IT: Education resellers find business among cost-conscious K-12 schools
  
  Read up on three areas in education IT -- A/V projects, Chromebooks and application integration -- in which VARs are reporting increased business.
- Citrix Summit 2013 Q&A with Tom Flink on mobility, account segmentation, deal registration
  
  At Citrix Summit 2013, channel head Tom Flink talks about the company's plans around mobility, changes to the partner program and high-touch accounts.
- Avnet, HP team up on big data practice
  
  Avnet, HP are rolling out a big data practice aimed at helping HP partners build out their big data businesses.

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Windows IT Research Library

All Research Sponsored By:Interactive Intelligence, Inc.

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