BMC Remedyforce Evaluation Guide
sponsored by BMC Software, Inc.
Is your help desk efficiently meeting the needs of your organization’s end-users? Make sure you are keeping up with their demands by utilizing help desk software that enables you to take advantage of ITIL recommendations. This white paper presents an option that includes built-in ITIL best-practice workflows and can help your organization improve service quality, lower average time to resolution and much more.
(THIS RESOURCE IS NO LONGER AVAILABLE.)